Shipping Policy

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Dogwood and Vine ships to addresses in the United States and Canada using United States Postal Service. In some circumstances, UPS or Fed-Ex may be used for part of the delivery.

When you place an order, shipping and delivery dates are based on production time and shipping options. Please keep in mind our products are created at time of order. Items will ship 1 to 5 days after completion. Shipping rates appear in your cart during check out. We offer our customers a choice on delivery times using USPS.

Shipping rates are location-based. You will be asked during checkout to enter your zip code to determine shipping rate. At checkout you will see rates that reflect the rates of the United States Postal Service either domestic or international rates.

Items ship by United States Postal Service on business days.

Orders ship Monday - Friday, weekends and US holidays are not counted as business days.

US Shipping (Domestic)

We offer free shipping to US addresses by United States Postal Service standard mail on US orders of $100+. Some items may not be eligible for free shipping. Shipping rates apply for US Ground Advantage, US Priority Mail or US Priority Mail Express. Shipping rates calculated at checkout. Please keep in mind, production of your order begins when you place the order. Shipping time does not include product production time. Allow for production time on all shipping methods. Typical production of products may take up to five (5) days. See shipping chart for shipping time. 

International Shipping (Canada)

We offer free shipping to addresses in Canada by United States Postal Service Priority Mail International orders of $150+. Some items may not be eligible for free shipping. Shipping rates apply for US Priority Mail Express International or US Global Express Guaranteed. Shipping rates calculated at checkout. Please keep in mind, production of your order begins when you place the order. Shipping time does not include product production time. Allow for production time on all shipping methods. Typical production of products may take up to five (5) days. See shipping chart for shipping time. 

Current promotions may effect Free Shipping offers. See Promotions for details.

We use United States Postal Service for domestic shipping. In some circumstances, UPS or Fed-Ex may be used for part of the delivery. See shipping charts below.

Orders ship Monday - Friday, weekends and US holidays are not counted as business days.

Ship by Location will be used during check out for priority shipping. Based on destination zip code.

US Shipping (Domestic Rates)

USPS Standard Shipping  (2 to 7 days)

USPS Ground Advantage (2 to 5 days)

USPS Priority Mail (1 to 3 days)

USPS Priority Mail Express (Overnight delivery to most US locations. Restrictions may apply.)

SHIPPING METHOD                 SHIPPING TIME                                SHIPPING FEE

USPS Standard Shipping          2 - 7 days                                               $6.95 or Free for orders $100+

USPS Ground Advantage          2 - 5 days                                                Ship by Location

USPS Priority Mail                       1 - 3 days                                                Ship by Location

USPS Priority Mail Express      Overnight (where available)          Ship by Location
 

Current promotions may effect Free Shipping offers. See Promotions for details.

At this time, we are able to ship to Canada using the United States Postal Service International service.

Orders ship Monday - Friday, weekends and US holidays are not counted as business days.

Ship by Location will be used during check out for priority mail international and priority mail express international. Based on destination zip code.

Ship To Canada (International Rates)

USPS International Standard Shipping (5 to 20 days)

USPS Priority Mail International (5 to 10 days)

USPS Priority Mail Express International (3 to 5 days. Restrictions may apply.)

SHIPPING METHOD                                               SHIPPING TIME                       SHIPPING FEE

USPS International Standard Shipping           5 - 20 days                                   $35.00 or Free for orders $150+

USPS Priority Mail International                         6 - 10 days                                   Ship by Location

USPS Priority Mail Express International        3 - 5 days                                      Ship by Location

Current promotions may effect Free Shipping offers. See Promotions for details.

International orders are subject to duties and taxes. Some packages may also receive additional charges if they extend beyond average weight parameters. 

*Note*

The Canada Post strike continues to impact deliveries to Canadian addresses, especially for locations exclusively served by Canada Post. While we’re working hard to use alternative carriers where possible, delays for affected areas remain likely.

For orders to locations without alternative delivery options, we’re canceling shipments to avoid further disruptions. Customers with canceled orders will be notified directly via email.

International orders to Canada are subject to duties and taxes. Some packages may also receive additional charges if they extend beyond average weight parameters. 

• International orders are processed within 48 business hours of receipt.
• Duties and taxes are calculated based on: item(s) ordered, total dollar amount of order, and country of delivery.
• Duties, taxes, and additional custom fees are not included at the time of checkout.
• Customers are responsible for paying all duties and fees and will be charged at the time of order delivery.
• Dogwood and Vine cannot accept responsibility for any packages lost, stolen, or damaged in international transit.